Privacy Policy

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KSquared Realty (“KSquared Realty,” “KSquared,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, requesting real estate or property-related services, or making payments.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

## 1. INFORMATION WE COLLECT

Depending on how you interact with KSquared Realty, we may collect the following categories of information.

### Information You Provide to Us

We may collect information you voluntarily provide, including:

* Name
* Email address
* Telephone number
* Mailing or property address
* Billing information
* Information submitted through contact or inquiry forms
* Property information
* Real estate buying, selling, leasing, or property-management inquiries
* Information related to renovation, home improvement, project coordination, or property services
* Appointment or consultation requests
* Communications you send to us
* Transaction and service information

### Payment Information

When you make an online payment, certain payment and transaction information may be collected and processed by our third-party payment processor, **Stripe**.

Depending on the payment method, this information may include your name, billing address, email address, payment method information, transaction amount, and other information required to complete or authenticate the transaction.

KSquared Realty does not intend to directly store complete payment-card numbers or card security codes when payments are processed through Stripe.

Stripe processes payment information according to its own terms, privacy practices, security requirements, and applicable law.

### Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

* IP address
* Browser type
* Device type
* Operating system
* Pages viewed
* Referring website
* Date and time of visits
* Website interactions
* General geographic information derived from an IP address
* Cookie and similar technology information

We may use this information to operate, secure, analyze, and improve our website and services.

## 2. HOW WE USE INFORMATION

KSquared Realty may use personal information to:

* Respond to inquiries and requests
* Provide real estate brokerage services
* Provide property-management services
* Provide renovation, home improvement, project coordination, or related property services
* Schedule consultations and appointments
* Prepare proposals, estimates, agreements, invoices, and other business documents
* Process and administer payments
* Communicate regarding transactions, projects, properties, or services
* Provide customer support
* Maintain business and transaction records
* Improve our website, services, and customer experience
* Detect or prevent fraud, misuse, or security incidents
* Enforce agreements and policies
* Meet licensing, accounting, tax, regulatory, and legal requirements
* Send marketing communications when permitted by law

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

## 3. PAYMENT PROCESSING AND STRIPE

KSquared Realty may use **Stripe, Inc. and its affiliates (“Stripe”)** to facilitate online payments.

When you submit payment information through a Stripe-enabled payment page, checkout interface, payment link, or other Stripe service, payment information may be transmitted directly to and processed by Stripe.

Stripe may collect and process information necessary to facilitate transactions, authenticate payments, prevent fraud, comply with financial regulations, and provide its payment-processing services.

KSquared Realty may receive transaction-related information from Stripe, such as:

* Customer name
* Email address
* Billing information
* Transaction amount
* Payment status
* Transaction date
* Payment method type
* Transaction or payment identification number

KSquared Realty generally does not receive or store the complete payment-card number used in a Stripe transaction.

Stripe's collection, processing, retention, and protection of information is also governed by Stripe's applicable privacy notices and terms.

## 4. HOW WE SHARE INFORMATION

We may disclose personal information when reasonably necessary to operate our business or provide requested services.

Recipients may include:

* Payment processors, including Stripe
* Website hosting and technology providers
* Customer relationship management providers
* Email and communications providers
* Accounting and bookkeeping providers
* Contractors and subcontractors
* Property service providers
* Real estate professionals
* Title, settlement, lending, inspection, appraisal, or other transaction professionals when appropriate
* Marketing and analytics providers
* Professional advisers
* Government agencies, courts, regulators, or law-enforcement authorities when legally required

We may also disclose information when reasonably necessary to protect our rights, customers, business, property, or the safety and security of others.

We do not sell payment-card information.

## 5. REAL ESTATE AND PROPERTY INFORMATION

Because KSquared Realty provides real estate and property-related services, information you provide may relate to a particular property, transaction, prospective transaction, renovation project, rental, or property-management relationship.

When necessary to perform services you request or authorize, relevant information may be shared with professionals involved in the transaction or project.

Information disclosed through real estate transactions may also become part of records maintained by third parties or governmental entities and may be subject to separate legal or regulatory requirements.

## 6. COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, or similar technologies to:

* Maintain website functionality
* Remember preferences
* Understand website traffic
* Measure website performance
* Improve user experience
* Detect security issues
* Measure marketing effectiveness

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some website functionality.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

## 7. MARKETING COMMUNICATIONS

If you provide your contact information, we may communicate with you regarding services you requested or expressed interest in.

Where permitted by law and consistent with your choices, we may also send information about KSquared Realty services, programs, properties, events, or related offerings.

You may opt out of promotional email communications by following the unsubscribe instructions included in those messages or contacting us.

Opting out of marketing communications does not prevent us from sending transactional, contractual, account, payment, property-management, or service-related communications.

## 8. DATA SECURITY

KSquared Realty uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Payment transactions conducted through Stripe are processed using Stripe's payment infrastructure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted electronically.

## 9. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

* Provide requested services
* Maintain customer and transaction records
* Administer contracts
* Meet accounting and tax requirements
* Comply with real estate, property-management, home-improvement, or other applicable recordkeeping requirements
* Resolve disputes
* Prevent fraud
* Enforce agreements
* Satisfy legal or regulatory obligations

Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably required, subject to applicable record-retention requirements.

## 10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you reside and applicable law, you may have rights concerning your personal information.

These may include rights to:

* Request information about personal information we maintain about you
* Request access to certain personal information
* Request correction of inaccurate information
* Request deletion of certain personal information
* Opt out of certain marketing communications
* Withdraw certain previously provided consents
* Exercise other privacy rights provided by applicable law

Some requests may be limited by legal, contractual, regulatory, transaction-record, or legitimate business requirements.

We may take reasonable steps to verify your identity before processing a privacy request.

Privacy requests may be submitted using the contact information provided below.

## 11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, platforms, applications, payment services, property-search services, social-media platforms, or other services operated by third parties.

KSquared Realty does not control the privacy practices of independent third parties. Your interaction with those services is governed by their respective privacy policies and terms.

## 12. CHILDREN'S PRIVACY

Our website and services are intended for individuals seeking real estate, property-management, home-improvement, consulting, or related services and are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate authorization. If we learn that such information has been collected improperly, we will take reasonable steps to address it.

## 13. LEGAL DISCLOSURES

We may disclose personal information if we reasonably believe disclosure is necessary to:

* Comply with applicable law, regulation, subpoena, court order, or legal process
* Respond to lawful governmental requests
* Protect or enforce our rights or agreements
* Investigate suspected fraud or illegal activity
* Protect the safety, property, or rights of KSquared Realty, our customers, or others

## 14. BUSINESS TRANSFERS

If KSquared Realty undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

## 15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, service providers, technologies, or legal requirements.

The revised policy will be posted on this website with an updated “Last Updated” date.

Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

## 16. CONTACT US

For questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

**KSquared Realty**
Maryland & Washington, D.C. Real Estate Brokerage
Maryland Licensed Home Improvement Company
**MHIC #166127**